GDPR Policy

Technigrove Advisor Limited, trading as ITech Electronics (“we,” “our,” “us”), is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect personal data of our customers, suppliers, and website users.


1. Data Controller

Technigrove Advisor Limited is the data controller for all personal data collected through our website, business operations, and communications.

  • Contact Email: info@itech-electronics.com

  • Registered / Billing Address:
    Regus River House
    2 Castle Lane
    Coleraine
    BT51 3DR
    United Kingdom


2. Personal Data We Collect

We may process personal data such as:

  • Name, job title, company details

  • Contact information (email, phone, billing & shipping addresses)

  • Transactional data (orders, invoices, payment details)

  • Technical data (IP address, device/browser information, website usage via cookies)


3. Purpose of Data Processing

We process personal data to:

  • Provide products and services to our business clients

  • Manage orders, invoices, and deliveries

  • Respond to enquiries and provide customer support

  • Comply with legal and regulatory obligations

  • Improve our website and services


4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract with the customer

  • Compliance with a legal obligation

  • Legitimate business interests (e.g., order management, customer service)

  • Consent (where explicitly obtained)


5. Data Sharing

We do not sell personal data. Data may be shared only with:

  • Delivery and logistics partners

  • Payment processors and financial institutions

  • IT service providers supporting our systems

  • Legal or regulatory authorities where required by law

All third-party providers are required to maintain GDPR-compliant data practices.


6. Data Security

We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Access is limited to authorized personnel only.


7. Data Retention

Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy, including:

  • Legal, accounting, or regulatory requirements

  • Contractual obligations with customers and suppliers

Once data is no longer needed, it is securely deleted or anonymized.


8. Data Subject Rights

Under UK GDPR, you have the following rights:

  • Right of Access: Obtain a copy of personal data we hold about you

  • Right to Rectification: Correct inaccurate or incomplete data

  • Right to Erasure: Request deletion of personal data (where permitted)

  • Right to Restrict Processing: Limit the processing of your data

  • Right to Data Portability: Receive your data in a structured, machine-readable format

  • Right to Object: Object to data processing for direct marketing or legitimate interests

  • Right to Withdraw Consent: At any time if processing is based on consent

Requests can be submitted via info@itech-electronics.com.


9. Cookies and Tracking

Our website may use cookies to enhance functionality and improve user experience. You can manage or disable cookies via your browser settings. For full details, see our Cookies Policy.


10. Data Breach Notification

In the event of a personal data breach, we will:

  • Notify the relevant Information Commissioner’s Office (ICO) where required

  • Inform affected data subjects if there is a high risk to their rights and freedoms


11. International Data Transfers

If personal data is transferred outside the UK, we ensure that appropriate safeguards are in place to protect it in accordance with UK GDPR requirements.


12. Policy Updates

We may update this GDPR Policy from time to time. All updates will be posted on this page. Continued use of our website or services constitutes acceptance of the updated policy.


13. Contact Us

For any questions about this GDPR Policy or your rights:

Email: info@itech-electronics.com
Address:
Regus River House
2 Castle Lane
Coleraine
BT51 3DR
United Kingdom